The Web Based EMR and Practice Management System That Manages Every Important Part of Your Oncology Practice

Efficient Oncology Workflow

 Surgical Workflow Management

The surgery scheduling workflow module in Waiting Room Solutions was built to handle preoperative, perioperative and postoperative charting, billing, and scheduling functions as well as to provide a centralized location to view and manage surgical cases.  The Surgical Scheduling queue within the Oncology Surgery EMR is divided into four sections: preoperative management, peri-operative management, postoperative and completed surgical workflow.

Preoperative management is grouped by all patients prior to their surgical date.  Peri-operative management is grouped by the date of surgery + 6 days - essentially this is the week of surgery.  Postoperative management is the week following surgery until the end of the Medicare Global period.  Completed surgical workflow is after the global period or if the surgery has been cancelled. 

During the preoperative period, certain items such as insurance authorization, Medical clearance, surgery date, preoperative testing, consent management can all be communicated. During the perioperative period subsequent to the operation there is a process for entering CPT codes that were pre-certified without having to look them up all over again.  The data is then seamlessly entered into the patients previous surgical history.  In the postoperative management period, the provider is queued as to the global period and prompted for the entry of appropriate modifiers if reimbursements are appropriate.  The completed section of the queue is for care subsequent to the global period of care and can be used to retrospectively review surgical cases or manage cancelled cases.

Risk Mitigation

The WRS Workflow System has a Consent Management feature.  The web based EMR system also includes automatic appointment reminders and pre-op/post-up instructions sent via phone/email/text. The Order Tracking system tracks all orders issued from the WRS EMR electronically through the entire order life-cycle. We help relieve the burden of tracking orders that have not been obtained by the patient or have not been received by the office.

Because this is all performed electronically the results are integrated with the patient’s chart. No more attaching paper faxes to paper charts and placing them in a stack on your desk to review at the end of the day. Find results quickly, efficiently and view them online.

 WRS Digital Pen for Patient Questionnaires and Consent Forms

Innovations such as WRS Digital healthcare Pen Solution integrated into the Oncology EMR saves significant time and money. 

All your data can sit on one platform without the need to export or import, or cut and paste data or documents. When you perform procedures, we have incorporated the standard content to enable quick charting and billing of these common in-office procedures.    The WRS Digital Pen Solution is also a perfect solution for specialties that rely on forms or free text for most of their charting needs. Patient consent forms, questionnaires and signatures can be captured easily using this technology.

Medication Management and Alerts 

The Waiting Room Solutions Health Maintenance EMR module allows you to set up different alerts, whether it be monthly, weekly or daily, in order to mitigate the risks associated with Radiation and Medications. You can monitor your patients' vital signs and pain management.  You can set up your own alerts for each patient.  Our integrated patient portal allows for secure communication between you and your patients, 24 hours a day, 7 days a week.

Also, in the Waiting Room Solutions Medical Management System, you can find your patients complete drug history.  This system allows you to view a detailed list of previous medications prescribed to your patient.  If your patient does not report a certain drug they are using/have used, you can view the list of medications prescribed from participating pharmacy and select it to show up in 'current medications.'

Automated and Integrated Appointment Reminder System at No Extra Charge

The most valuable asset of a practice is the doctor’s time – especially in a field like Oncology. Scheduling variability due to appointments not kept or due to over-booking can cause unnecessary quiet times as well as log-jams at the front-desk. Waiting Room Solutions understands how your office works.    Appointment reminders are an automatic process in the Waiting Room Solutions system. When an appointment is made, the patient is automatically sent an email and an automated phone call reminder, and an SMS Text Message. This is an integrated part of the WRS system – not a third party add-on with an interface. By automating and removing the appointment confirmation function from the front-desk your staff has more time to focus on other functions that require human interaction.

 Our 4-step check-in to check-out process ensures the seamless movement of patients and data through the encounter. When there are special needs associated with the encounter the front desk is alerted before the patient enters the exam room. This ensures that you have labs such as the MRI's and CAT Scans prior to entering the room. Specific types of appointments can all be customized.

When patients need to be recalled for period visits, the system does this recall function automatically. Recall emails, phone calls, and SMS Text Messages with an interactive voice module are automatically generated based on rules that you can setup in the Waiting Room Solutions system. Based upon diagnosis, medication, laboratory values or multiple demographic criteria you can recall or alert subsets of your patients automatically.

 

Document Management: Your Documents are Available Online –

Anywhere, Anytime.

Integrating documents into the electronic charting process is critical because paper forms and faxes are still a standard part of medical communication. Ultrasound Scanning, CT Scanning, Scintigraphys, and other Oncology diagnostic imaging and tests can be automatically captured and uploaded. Externally produced reports and consultation letters can be easily scanned and imported into the chart. Based upon your setup preferences documents can be organized based on different categories.

 

Waiting Room Solution’s is unique in the web-based EMR industry in having a completely integrated and seamless electronic fax queue. With this queue faxes are received electronically into the system and never make it to paper. Faxes can be matched to patients and orders created for that patient. Faxes can be assigned and tasked to a provider or other office worker to act upon. A central fax queue makes all faxes available to all users regardless of the location. This is critical for offices with multiple locations.

 

Laboratory Connections for an Oncology Practice within WRS Web-based Oncology EMR

Waiting Room Solutions can establish bidirectional electronic connections to your preferred reference laboratories like LabCorp, Quest or BioReference.  Similarly we can establish an electronic connection to your local imaging facility for Scintigraphys, Single Photon Emission Computed Tomographys and other methods of nuclear medicine.  The Waiting Room Solutions order tracking system including automated alerts and messaging makes this process seamless. Your most valuable asset in your practice is your time, you shouldn’t be squandering your time chasing down lab tests or beginning patient encounters absent the information you need to treat the patient.