The Web-based EMR and Practice Management System That Manages Every Important Part of your General Surgery Practice
Why is WRS EMR Software General Surgery Specific?
-
Charting for high-value and high-risk individual procedures such as Trauma Surgery or a Laparoscopic Cholecystectomy as well as ability to Order multiple tests with 1 single click - anywhere from blood and urine tests to x rays and heart tests.
-
Surgical Readiness including pre-op, peri-op, and post op communications as well as Risk Mitigation with integrated management of patient consent forms, automatic patient reminders and instructions, order tracking and document management
-
General Surgery Laboratory and Imaging Connectivity with the ability to import MRI and CAT images as well as Echocardiograms or Ultrasound Imaging. Inventory and DME Management Integrated with General Ledger
-
Professionally market your practice with Integrated Search Engine Optimization, Powerful Consult Letters and customizable website for your practice to ensure top listings on Google
-
Powerful and integrated Billing and Revenue cycle management that gets you proper and complete reimbursement for all the services you provide. General Surgery CPT Codes an ICD-9 Crosswalks automatically cued for billing.
General Surgery Specific Web-based EMR
General Surgery EMR Content and Templates are ‘Out of the Box’
Waiting Room Solutions General Surgery Specific EMR content permits the Surgeon to easily chart an encounter. Many patient encounters do not conform to a defined “template” and it is important to be able to quickly and comfortably chart your encounter. You will find your expected General Surgery -specific physical exam findings already loaded in your note. Similarly for the General Surgery Review of Systems you will find General surgery-relevant complaints and symptoms. The content in your note has been reviewed and refined by Surgeons.
|
|
Routine to Complex Charting for General Surgery
When you complete a chart in WRS web based EMR for either an Endoscopic surgery for a colonoscopy or gastroscopy, a Cataract Removal, Tonsillectomy, or even a hernia repair, intelligent templates enable you to quickly chart out the encounter with one-click. Waiting Room Solutions EMR has a full library of templates, listed above, that can be incorporated into your practice and edited to suite your practice style. If you do special surgeries templates can all be created for your preference. You can even order multiple tests with a single button.
|
"I chose WRS web-based EMR over other solutions because it was an easy choice. It is detailed, self-explanatory and easy to use...If I had to choose, the best feature is easy charting. With WRS web-based EMR nothing is missed and our office workflow is better than ever."
Hengameh Arab, MD
General Surgery
|
ICD-9 and CPT Coding With Point-n-Click
With the Waiting Room Solutions Web Based EMR Charting Solution, you are able to code for General Surgery ICD-9/10 and CPT with a point-n-click process. All of the codes are loaded into your note automatically, a significant feature of the WRS EMR System. For example, if you find Malignant melanoma on the skin of your patients breast, C43.52 is already loaded into your note.You can quickly select the description from the list which is already pre-loaded into your note and move onto the next task. If you are charting for acute appendicitis, unspecified, K35.9 can easily be selected. This saves time and frustration of finding the right code and reporting it manually,
One Step Closer Toward Meaningful Use
|
To achieve Meaningful Use, there are 25 rules that you must follow to gain the stimulus incentive. Among these rules, it is crucial that you maintain an active problem list, medication list, allergy list, and are able to exchange data from the Continuity of Care Record.
Among other MU Solutions, The Continuity of Care Record in the Waiting Room Solutions web based EMR System is an easy place to get a global snapshot view of all your patients' problems. You do not need to maintain this list as a separate function because it is automatically populated as you chart your notes.
|
 |
A single-click dashboard allows you to easily access reports at one place for Meaningful Use Compliance. Waiting Room Solutions provides tutorials for all of the MU criteria here.
|
“WRS was very helpful in helping us qualify for EHR Stimulus Money. We thought it would be a lengthy and difficult process, but with the support and help of WRS it was easy and fast. This has been the hallmark of WRS – easy, fast and user-friendly. We also selected WRS because it is web-based which makes it accessible from anywhere. The automatic payment posting feature has made claims processing extremely easy and fast.” Alisha Parker, Practice Manager
General Surgery
|
Efficient Practice Workflow
Surgical Workflow Management
The surgery scheduling workflow module in Waiting Room Solutions was built to handle preoperative, perioperative and postoperative charting, billing, and scheduling functions as well as to provide a centralized location to view and manage surgical cases. The Surgical Scheduling queue within the General Surgery EMR is divided into four sections: preoperative management, peri-operative management, postoperative and completed surgical workflow.
Preoperative management is grouped by all patients prior to their surgical date. Peri-operative management is grouped by the date of surgery + 6 days - essentially this is the week of surgery. Postoperative management is the week following surgery until the end of the Medicare Global period. Completed surgical workflow is after the global period or if the surgery has been cancelled.
During the preoperative period, certain items such as insurance authorization, Medical clearance, surgery date, preoperative testing, consent management can all be communicated. During the perioperative period subsequent to the operation there is a process for entering CPT codes that were pre-certified without having to look them up all over again. The data is then seamlessly entered into the patients previous surgical history. In the postoperative management period, the provider is queued as to the global period and prompted for the entry of appropriate modifiers if reimbursements are appropriate. The completed section of the queue is for care subsequent to the global period of care and can be used to retrospectively review surgical cases or manage cancelled cases.
Risk Mitigation
The WRS Workflow System has a Consent Management feature. The web based EMR system also includes automatic appointment reminders and pre-op/post-up instructions sent via phone/email/text. The Order Tracking system tracks all orders issued from the WRS EMR electronically through the entire order life-cycle. We help relieve the burden of tracking orders that have not been obtained by the patient or have not been received by the office.
Because this is all performed electronically the results are integrated with the patient’s chart. No more attaching paper faxes to paper charts and placing them in a stack on your desk to review at the end of the day. Find results quickly, efficiently and view them online.
WRS Digital Pen for Patient Questionnaires and Consent Forms
|
When you are charting encounters that require additional or special documentation, WRS web based EMR has an engineered smooth workflow for the General Surgery office. Consent Forms can be filled out by the patient in the waiting room with the WRS digital pen. The data from these patient forms then flows seamlessly into your note without requiring a user to re-key data from the patient forms. This saves time at your front desk. WRS web based EMR makes this workflow available to you in a variety of types of patient encounters. If you have your own General Surgery specific customized forms that you developed, we are able to take your own forms and have the data flow into the EMR with the WRS digital pen.
|
 |
Medication Management and Alerts
The Waiting Room Solutions Health Maintenance EMR module allows you to set up different alerts, whether it be monthly, weekly or daily, in order to mitigate the risks associated with Surgery. You can monitor your patients' vital signs, fluid status and surgical drains. You can set up your own alerts for each patient - such as breathing exercises times, and leg exersises. Our integrated patient portal allows for secure communication between you and your patients, 24 hours a day, 7 days a week.
Also, in the Waiting Room Solutions Medical Management System, you can find your patients complete drug history. This system allows you to view a detailed list of previous medications prescribed to your patient. If your patient does not report a certain drug they are using/have used, you can view the list of medications prescribed from participating pharmacy and select it to show up in 'current medications.'
Automated and Integrated Appointment Reminder System at No Extra Charge
|
|
The most valuable asset of a practice is the doctor’s time – especially in a field like General Surgery. Scheduling variability due to appointments not kept or due to over-booking can cause unnecessary quiet times as well as log-jams at the front-desk. Waiting Room Solutions understands how your office works.
Appointment reminders are an automatic process in the Waiting Room Solutions system. When an appointment is made, the patient is automatically sent an email and an automated phone call reminder, and an SMS Text Message. This is an integrated part of the WRS system – not a third party add-on with an interface. By automating and removing the appointment confirmation function from the front-desk your staff has more time to focus on other functions that require human interaction.
|
Our 4-step check-in to check-out process ensures the seamless movement of patients and data through the encounter. When there are special needs associated with the encounter the front desk is alerted before the patient enters the exam room. This ensures that you have labs such as the MRI's and CAT Scans prior to entering the room. Specific types of appointments can all be customized.
When patients need to be recalled for period visits, the system does this recall function automatically. Recall emails, phone calls, and SMS Text Messages with an interactive voice module are automatically generated based on rules that you can setup in the Waiting Room Solutions system. Based upon diagnosis, medication, laboratory values or multiple demographic criteria you can recall or alert subsets of your patients automatically.
Your Documents are Available Online – anywhere, anytime.
Integrating documents into the electronic charting process is critical because paper forms and faxes are still a standard part of medical communication. Externally produced imaging reports and Personalized Consultation Letters can be easily scanned and imported into the chart. Based upon your setup preferences documents can be organized based on different categories.
Waiting Room Solution’s is unique in the web-based EMR industry in having a completely integrated and seamless fax queue. With this queue faxes are received electronically into the system and never make it to paper. Faxes can be matched to patients and orders created for that patient. Faxes can be assigned and tasked to a provider or other general surgery office worker to act upon. A central fax queue makes all faxes available to all users regardless of the location. This is critical for offices with multiple locations.
Integrated Laboratory Connections
|
Waiting Room Solutions web based EMR can establish bidirectional electronic connections to your preferred reference laboratories like LabCorp, Quest or BioReference. Similarly we can establish an electronic connection to your local imaging facility to receive blood tests, urine analysis, and x-rays. The Waiting Room Solutions Order Tracking system including automated alerts and messaging makes this process seamless. Your most valuable asset in your practice is your time, you shouldn’t be squandering your time chasing down lab tests or beginning patient encounters absent the information you need to treat the patient. |
 |
Billing and Revenue Cycle Management for Your General Surgery Practice
Proper and Complete Reimbursement for all the Services you provide.
When you chart your General Surgery procedures like an Appendectomy or Microsurgery, they are automatically queued for billing without the need for dual entry of data by your front desk, biller or billing service. No charges are lost in the “hand-off.” Furthermore, most General Surgery procedures in the WRS Web based EMR are charted with one-click default templates.
Eligibility Checking Process
 |
Eligibility checking of your patients is seamless and automatic in the WRS Web based EMR. Based upon the scheduled appointment date all patients are automatically checked for up-to-date insurance and demographic data to ensure that you get paid. This is accomplished by electronic connections to the insurance companies with automatic messages sent starting 72 hours before the appointments. This takes the eligibility checking burden off of your already busy front desk. Your front-desk is alerted for ineligible patients before the encounter begins so that the correct financial arrangements can be sorted out prior to the visit. Ensuring an efficient eligibility checking process relieves your billing office from chasing patients for payment or repeated submission of claims to insurance companies that won’t get paid. |
Integrated Credit Card Processing and Online Bill Payment
|
Patient payments that are made easier for the patient help ensure timely and correct payment. Credit card processing and online bill payment are integrated into the system without having to go to a separate portal or 3rd party software. This is unique to the Waiting Room Solutions system.
When payments are made to the office for the offer electronic transfer of funds associated with electronic payment entry, posting and adjustments. All of the Waiting Room Solutions advanced General Surgery Billing and Revenue Cycle Management tools, workflow and procedures have been designed for your billing office. By using these tools the billing office can focus their skills and attention on billing and collections processes that can’t be automated and require human intervention such as claim appeals and monitoring the revenue cycle.
|
|
Marketing Your Practice with Your WRS General Surgery EMR
Marketing Your Services
|
Your practice’s website markets your practice on the web, but also serves as an anchor for other marketing efforts of your General Surgery practice. Waiting Room Solutions has answers to enable you to get top listings in Google and other search engines. Your website is automatically created and maintained when you setup your practice within the Waiting Room Solutions system. Search engine submissions and optimization is also managed automatically so that you are found by your current patients or patients seeking General Surgery. You can market new procedures to current or potential patients. Waiting Room Solutions provides standard content that can then be modified to suit your practice situation. We also provide search engine optimization and practice marketing services to your practice to really rev up your marketing efforts. Managing the marketing of a General Surgery practice shouldn’t be an ad-hoc event. Sustained, continued effort and management leads to results. We make this easy for you but including all the tools you need to market your practice on one integrated platform.
|
Customized Practice Website |
Referral Management System
Award Winning Advanced Patient Portal
|
Patient Portal Demo
 |
The patient portal provided through your customized website and the patient messaging system help you market your practice to your patients. Patients can enter their complaints and medical conditions through the patient portal and this saves the patient and your office staff time when they come for their encounter -- less time in the waiting room and consistent waiting times have been shown to lead to greater perceived satisfaction after a medical visit. After the encounter, based upon your diagnosis focused and branded educational content can be printed or automatically emailed to your patients. By making the patient education process automatic and integrated.
|
Simple, Affordable, Fully Customizable Subscription Packages
No Software to Purchase. No Maintenance Fees or Hidden Expenses
|
Description
|
Silver
|
Gold
|
Platinum
|
|---|---|---|---|
|
Package Name
|
WRS
Advanced Practice Mgmt |
WRS
Electronic Health Records |
WRS
Platinum |
|
24x7 Web-based access
|
Yes
|
Yes
|
Yes
|
|
|
 |
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Online Patient Health Records
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
Online Insurance Eligibility
|
|
|
|
|
Integrated Clearinghouse (EDI) Transactions
|
|
|
|
|
Integrated Incoming & Outgoing Fax
|
|
|
|
|
Automatic Patient Recall & Appointment Reminder
|
|
|
|
* Nurse Practitioners and Physician Assistants are discounted at 50% of the Subscription Rate.
