The Web-based EMR and Practice Management System that Manages Every Important Part of your Internal Medicine Practice



Why is WRS EMR Software Internal Medicine Specific?



  • Complete Internal Medicine Templates such as Consults, Follow Up, CAD, Correspondence, Digestive System, Nervous system - Comprehensive Clinical Content for Quick Charting including full reporting of Clinical Quality Measures (CQM) and ability do document multiple complaints at once

 


Internal Medicine EMR Designed For Your Needs


 
Internal Medicine EMR Content and Templates ‘Out of the Box’

Waiting Room Solutions Internal Medicine EMR content permits the Internist to easily chart an encounter. Many patient encounters do not conform to a defined “template” and it is important to be able to quickly and comfortably chart. You will find your expected Internal Medicine-specific physical exam findings already loaded in your note. Internists rarely see a patient for a single complaint- its often two or more chief complaints.  With WRS web based EMR, you can chart multiple complaints at once. The content in your note has been reviewed and refined by Internists.  

  • Assessment/Plan
  • Physical Exam
  • Hepatitis B Form
  • Nursing Home Visit
  • Impotence Follow Up
  • Cardiovascular/CAD
  • ENT
  • Gynecology Procedures
  • Labs
  • Nervous System
  • Pediatrics
  • Patient Intake Form
  • Review of Systems
  • Geriatric Assessment Form
  • ROS Complete
  • Pain Screening
  • Digestive System
  • Eyes
  • Hematology
  • Multiproblem
  • Obstetrics
  • Respiratory
  • Work Status Report
  • Diabetes Visit Form
  • Abdominal Pain Form
  • Breast
  • Endocrine Immune Metabolic
  • Gynecology
  • Injury
  • Musculoskeletal
  • Patient Education
  • Skin- Subcutaneous

 

"After demoing several other EMR solutions, WRS offered the best billing system of all. Every aspect from charge entry down to the accounts receivable are easy to manage and understand. WRS has changed our billing for the better. It no longer takes several hours for patient charge entry and hoping the claims are sent to the correct insurance to get paid. WRS has made billing and workflow easier and much more efficient."

Chantel Jackson, Office Manager
Internal Medicine

One Step Closer Toward Meaningful Use

To achieve Meaningful Use in Stage 1, there are 25 rules that you must follow to gain the stimulus incentive.  Among these rules, it is crucial that you maintain an active problem list, medication list, allergy list, and are able to exchange data from the Continuity of Care Record. 

Among other Meaningful Use Solutions, The Continuity of Care Record in the Waiting Room Solutions Web based EMR System is an easy place to get a global snapshot view of all your patients' problems.  You do not need to maintain this list as a separate function because it is automatically populated as you chart your notes.

 A single-click dashboard allows you to easily access reports at one place for Meaningful Use Compliance.  Waiting Room Solutions provides tutorials for all of the Meaningful Use criteria here.

 


 

Efficient Practice Workflow

 




 

 WRS Digital Pen

Innovations such as WRS Digital healthcare Pen Solution integrated into the Internal Medicine EMR saves significant time and money. Pain Intake Forms, Questionnaires, and other types of documentation including Family history related to diabetes, blood pressure, osteoporosis, cholesterol etc. can be filled out by the patient in the waiting room with the WRS digital pen. The data from these patient forms then flows seamlessly into your note without requiring the user to re-key data from the patient forms. We make this available to you in a variety of types of patient encounters. If you have your own Internal Medicine customized forms that you developed, we are able to take your own forms and have the data flow into the WRS Web based EMR with the digital pen. 
 
All your data can sit on one platform without the need to export or import, or cut and paste data or documents. When you perform procedures such as Knee Injections or Vaccinations we have incorporated the standard content to enable quick charting and billing of these common in-office procedures. 
 
The WRS Digital Pen Solution is also a perfect solution for specialties that rely on forms or free text for most of their charting needs. Patient consent forms, questionnaires and signatures can be captured easily using this technology. 
  

"Four years ago we began our EMR search and found that WRS had several unique features compared to other solutions. Being internet based and offering integrated and seamless EMR and PM software were two unique features. Having graphics and page formats that are easy to read and understand, while being affordable were another two factors in our decision making. However, the best feature of WRS for our practice is the graphics and page organization throughout the system. It is such a pleasure to open any page within the software (scheduler, EMR, Practice Management). Each page is self-explanatory and easy to scroll through. Our front office and medical staff for all 3 office locations communicate with each other every minute of every day through WRS. We are able to schedule patients at any location without any hassles or conflicts. The medical and billing staff also have a more effective and efficient relationship. This corporation is running well because our staff and WRS."

Tania Allam, Business Manager
Internal Medicine
 
Scheduling variability due to appointments not kept or due to over-booking can cause unnecessary quiet times as well as log-jams at the front-desk. WRS Web based EMR understands how your Internal Medicine office works.
 
Appointment reminders are an automatic process in the Waiting Room Solutions Web based EMR system. When an appointment is made, the patient is automatically sent an email an automated phone call reminder, and an SMS text message. This is an integrated part of the WRS system – not a third party add-on with an interface. By automating and removing the appointment confirmation function from the front-desk your staff has more time to focus on other functions that require human interaction. 

 4 Step Check-in / Check-out Process

Our 4-step check-in to check-out process ensures the seamless movement of patients and data through the encounter. When there are special needs associated with the Internal Medicine encounter the front desk is alerted before the patient enters the exam room. This ensures that you have labs such as  path reports and radiology reports prior to entering the room. Specific types of appointments can all be customized.
 
When patients need to be recalled for immunizations or periodic visits the system does this recall function automatically. Recall emails and phone calls with an interactive voice module are automatically generated based on rules that you can setup in the Waiting Room Solutions system. Based upon your patient's diagnosis, medication, laboratory values or multiple demographic criteria you can recall or alert subsets of your patients automatically.

"Since implmenting Waiting Room Solutions platform, workflow is made smoother and easier. Making it available anywhere, anytime with its web-based access is a big benefit. I am able to look at patients' charts from any location; amd it is simple to use. in addition, the cost is great and one of my many factors in selecting WRS." 

Dr. Nestor
Internal Medicine

 

 

Document Management: Your Documents are Available Online –

Anywhere, Anytime.

Integrating documents into the electronic charting process is critical because paper forms and faxes are still a standard part of medical communication. Ultrasound Images like internal pelvic sonograms  can automatically captured and uploaded. Externally produced imaging reports and consultation letters can be easily scanned and imported into the chart. Based upon your setup preferences documents can be organized based on different categories.
 
Waiting Room Solution’s is unique in the web-based EMR industry in having a completely integrated and seamless electronic fax queue. With this queue faxes are received electronically into the system and never make it to paper. Faxes can be matched to patients and orders created for that patient. Faxes can be assigned and tasked to a provider or other Internal Medicine office worker to act upon. A central fax queue makes all faxes available to all users regardless of the location. This is critical for offices with multiple locations.
 

Laboratory Connections for an Internal Medicine Practice within WRS Web-based Internal Medicine EMR

Waiting Room Solutions can establish bidirectional electronic connections for thyroid testing, Urine Analysis, CBC'c, Erythrocyte Sedimentation Rate, and Rapid Influenza preferred reference laboratories like LabCorp, Quest or BioReference.  Similarly we can establish an electronic connection to your local imaging facility. The Waiting Room Solutions order tracking system including automated alerts and messaging makes this process seamless. Your most valuable asset in your practice is your time, you shouldn’t be squandering your time chasing down lab tests or beginning patient encounters absent the information you need to treat the patient.

 

 


Billing and Revenue Cycle Management for the Internal Medicine Practice


Proper and Complete Reimbursement for all the Services you provide.

As the office billing becomes an increasingly greater percentage of your annual collections, capturing all Internal Medicine diagnostic codes becomes more important than ever.  If you are charting for a patient with chronic hypertension and diabetes that has surgery for a broken hip, V72.81 is the primary diagnosis but you can find codes for chronic conditions such as diabetes (250), Hypertension, unspecified (401.9).  If you are charting for a consultation, 99241-99245 are already pre loaded into the note.
 
Seamless charge entry relieves the provider, front desk and billing office of this laborious process and makes it automatic and systematized. When you chart your Internal Medicine procedures they are automatically queued for billing without the need for dual entry of data by your front desk, biller or billing service. No charges are lost in the “hand-off.” Furthermore, most Internal Medicine procedures are charted with one-click default templates and the pertinent data can be easily entered into the note.
 

“Billing integration made seamless has been a highlight of Waiting Room Solutions. In addition, being completely web-based has made my workflow that much easier.”

Dr. Constance B. Purser
Internal Medicine
 

 Eligibility Checking Process

Eligibility checking of your patients is seamless and automatic in the WRS Internal Medicine EMR. Based upon the scheduled appointment date all patients are automatically checked for up-to-date insurance and demographic data to ensure that you get paid. WRS Web based EMR accomplishes this by establishing electronic connections to the insurance companies with automatic messages sent starting 72 hours before the appointments. This takes the eligibility checking burden off of your already busy front desk. Your front-desk is alerted for ineligible patients before the encounter begins so that the correct financial arrangements can be sorted out prior to the visit. Ensuring an efficient eligibility checking process relieves your billing office from chasing patients for payment or repeated submission of claims to insurance companies that won’t get paid.

"Since converting to Waiting Room Solutions' Web-Based EMR system from paper charts, billing has never been easier. Auto posting is one of the best features because it saves time and allows for less mistakes overall. In addition, since switching to WRS the practice has ran smoother and there is no more blank dictation when it comes to charting. Documentation is more accurate and complete. Selecting WRS made the process of converting from paper charts to electronic based smooth and easy."

Desiree Centalnza, Biller
Internal Medicine

 

Maximize patient collections

The patient responsibility for the Internal Medicine encounter has now increased with larger copayments, deductible and coinsurance responsibilities. Patient collections start with ensuring the correct demographic and insurance entry of data at the front-end. WRS Internal Medicine EMR has multiple proprietary web-based processes for ensuring the integrity of the patient data. Your front desk is alerted with the correct amount of the patient responsibility for co-payment, deductible and coinsurance at both check-in and check-out so that payments can be made before the patient leaves your office. When patient statements need to be mailed we offer automated mailing of statements so that your office is not burdened with printing, enveloping, stamping and mailing patient statements. The Waiting Room Solutions proprietary patient collection process gives you complete control over which patients receive statements and when to escalate to the “pre-collections” process. This process sends a series of letters to your patients seeking payment at an earlier stage in the collection cycle while preserving your relationship with the patient. The earlier that patient responsibility and payment can be resolved, the greater chance there is for collection of amounts owed and there is a commensurate decrease in the need to resort to an inefficient and costly external collections process.

Integrated Credit Card Processing and Online Bill Payment

Patient payments that are made easier for the patient help ensure timely and correct payment. Credit card processing and online bill payment are integrated into the system without having to go to a separate portal or third party software. This is unique to the Waiting Room Solutions Web based EMR System.

 
When payments are made to the office, associated electronic payment entry, posting and adjustments is done seamlessly without any additional work.  All of the Waiting Room Solutions advanced Internal Medicine billing and Revenue Cycle Management tools, workflow and procedures have been designed for an Internal Medicine billing office.  By using these tools the Internal Medicine billing office can focus their skills and attention on billing and collections processes that can’t be automated and require human intervention such as claim appeals and monitoring the revenue cycle. 

 

Marketing Your Practice with WRS Internal Medicine EMR Website


Marketing Select Internal Medicine Services 

Your practice’s website markets your practice on the web, but also serves as an anchor for other marketing efforts of your Internal Medicine practice. Waiting Room Solutions has answers to enable you to get top listings in Google and other search engines. Your website is automatically created and maintained when you setup your practice within the Waiting Room Solutions system. Search engine submissions and optimization is also managed automatically so that you are found by your current patients or patients seeking Internal Medicine Healthcare. You can market new procedures to current or potential patients. Waiting Room Solutions provides standard content that can then be modified to suit your practice situation. We also provide search engine optimization and practice marketing services to your practice to really rev up your marketing efforts. Managing the marketing of an Internal Medicine practice shouldn’t be an ad-hoc event. Sustained, continued effort and management leads to results. We make this easy for you but including all the tools you need to market your practice on one integrated platform.  

 

Referral Management System

The excellent care you provide is the first step when marketing your Internal Medicine practice. A complete, customized and branded chart note reflects that care. The Waiting Room Solutions referral management system and workflow enables you to send your customized chart note and/or a customized letter to your referring provider with a single click. Encounter note elements are automatically pulled from your note to populate your letter. All faxing of notes, letters and documents happens from the system and they are designed to highlight your practice and the care you provide. We maintain a central database of your referring doctor’s fax numbers, phone numbers and addresses so there is no need to setup this feature before accessing its benefits.

 

Award-winning Advanced Patient Portal

The patient portal provided through your website and the patient messaging system help you market your practice to your patients.  Patients can enter their complaints and medical conditions such as Strep Throat, through the patient portal and this saves the patient and your office staff time when they come for their encounter -- less time in the waiting room and consistent waiting times have been shown to lead to greater perceived satisfaction after a medical visit.  After the encounter, based upon your diagnosis focused and branded educational content can be printed or automatically emailed to your patients.  By making the patient education process automatic and integrated. 

 


Simple, Affordable EMR with Fully Customizable Subscription Packages


No Software to Purchase. No Maintenance Fees or Hidden Expenses 

 
Description
Silver
Gold
Platinum
Package Name
WRS
Advanced 
Practice 
Mgmt
WRS
Electronic
Health
Records
WRS
Platinum

 
24x7 Web-based access
Yes
Yes
Yes
 
feature
feature
 
feature
feature
 
feature
feature
 
feature
feature
feature
feature
feature
feature
feature
feature
feature
feature
feature
Online Patient Health Records
feature
feature
feature
feature
feature
feature
feature
 
feature
Online Insurance Eligibility
feature
 
feature
Integrated Clearinghouse (EDI) Transactions
feature
 
feature
Integrated Incoming & Outgoing Fax
 
 
feature
Automatic Patient Recall & Appointment Reminder
 
 
feature
 
Terms:
Nurse Practitioners and Physician Assistants are discounted at 50% of the Subscription Rate.
 
 
Waiting Room Solutions is a CCHIT certified and HIPAA compliant Web based EMR and Medical Practice Management System


 

 

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