The Web-based EMR and Practice Management System That Manages Every Important Part of your Neurosurgery Practice

 


Why is WRS EMR Software Neurosurgery Specific?



 


Neurosurgery Specific Web-based EMR


Neurosurgery EMR Content and Templates are ‘Out of the Box’

Waiting Room Solutions Neurosurgery Specific EMR content permits the Neurosurgeon to easily chart an encounter. Many patient encounters do not conform to a defined “template” and it is important to be able to quickly and comfortably chart your encounter. You will find your expected Neurosurgery-specific physical exam findings already loaded in your note, such as mental status, coordination, sensory, motor, and gait exams.  Similarly for the Neurology Review of Systems you will find neurosurgery-relevant complaints and symptoms. The content in your note has been reviewed and refined by Neurosurgeons.

  • Headache
  • Stroke (Brain Attack)
  • Herniated Disk
  • Parkinson’s Disease
  • Multiple Sclerosis
  • Vertigo
  • Seizures
  • Cranial Nerve Disorders
  • Dementia
  • Traumatic Brain Injury
  • Cerebral Palsy
  • Thoracic Spine Disorders
  • Alzheimer's
  • Epilepsy
  • Bradykinetic Disorders
  • Aneurysms
  • Carotid Artery Disease
  • Patient Education
  • Sleep Disorders
  • Cervical Spine Disorders
  • Walking/Balance
  • Hydrocephalus
  • Stroke Rehabilitation
  • Confusion/ Disorientation
  • Visual- Cranial Nerve Symptoms
  • Sciatica
  • Lumbosacral Spine Disorders
  • Cranial Nerve Vestibular
  • Facial Sensory Alternations
  • Facial Weakness
  • Pediatric Neurosurgery
  • Speech Difficulty
  • Pituitary Tumors
  • Lower and Upper Extremity Sensory Alteration
  • Tumors of the Brain and Spinal Cord
  • Lower and Upper Extremity Weakness
  • Transient Ischemic Attacks
  • Cognitive Disorders
  • Chronic Pain
  • Peripheral Nerve Disorders
  • Procedure Templates

 

Routine to Complex Charting for Neurosurgery

When you complete a chart in WRS web based EMR for either a complete neurological exam, focused patient interview, or even an EMG detailed exam, intelligent templates enable you to quickly chart out the encounter with one-click. There is even an integrated charting system for special procedures such as a Lumbar Discectomy, Craniotomy, VP Shunt, and Spine Surgery.  Waiting Room Solutions EMR has a full library of templates, listed above, that can be incorporated into your practice and edited to suite your practice style. If you do special surgeries, such as a minimally invasive reconstructive spine surgery or an anterior Cervical Discectomy and Fusion, templates can all be created for your preference.  You can even order multiple tests with a single button.

 



Since implementing Waiting Room Solutions' web-based EMR system I have noticed easier work flow within the office. Easy access and ability to log-in from anywhere was a key factor in selecting WRS over other vendors. Consistent updates and great support h as continually impressed me overall.
Elizabeth Ybarra, Office Manager
Brain and Spine Surgery

 ICD-9 and CPT Coding With Point-n-Click

With the Waiting Room Solutions Web Based EMR  Charting Solution, you are able to code for Neurosurgery ICD-9 and CPT with a point-n-click process.  All of the codes are loaded into your note automatically, a significant feature of the WRS EMR System. For example, if your patient is experiencing central pain syndrome, you can quickly select the description from the list which is already pre-loaded into your note and move onto the next task.  If you are charting for vertigo, the code 438.85 is already pre-loaded.   This saves time and frustration of finding the right code and reporting it manually,

 

One Step Closer Toward Meaningful Use

To achieve Meaningful Use, there are 25 rules that you must follow to gain the stimulus incentive.  Among these rules, it is crucial that you maintain an active problem list, medication list, allergy list, and are able to exchange data from the Continuity of Care Record.  
 
Among other MU Solutions, The Continuity of Care Record in the Waiting Room Solutions web based EMR System is an easy place to get a global snapshot view of all your patients' problems.  You do not need to maintain this list as a separate function because it is automatically populated as you chart your notes.

 

single-click dashboard allows you to easily access reports at one place for Meaningful Use Compliance.  Waiting Room Solutions provides tutorials for all of the MU criteria here.

 


 Efficient Practice Workflow


Surgical Workflow Management

The surgery scheduling workflow module in Waiting Room Solutions was built to handle preoperative, perioperative and postoperative charting, billing, and scheduling functions as well as to provide a centralized location to view and manage surgical cases.  The Surgical Scheduling queue within the Cardiology EMR is divided into four sections: preoperative management, peri-operative management, postoperative and completed surgical workflow.

Preoperative management is grouped by all patients prior to their surgical date.  Peri-operative management is grouped by the date of surgery + 6 days - essentially this is the week of surgery.  Postoperative management is the week following surgery until the end of the Medicare Global period.  Completed surgical workflow is after the global period or if the surgery has been cancelled. 

During the preoperative period, certain items such as insurance authorization, Medical clearance, surgery date, preoperative testing, consent management can all be communicated. During the perioperative period subsequent to the operation there is a process for entering CPT codes that were pre-certified without having to look them up all over again.  The data is then seamlessly entered into the patients previous surgical history.  In the postoperative management period, the provider is queued as to the global period and prompted for the entry of appropriate modifiers if reimbursements are appropriate.  The completed section of the queue is for care subsequent to the global period of care and can be used to retrospectively review surgical cases or manage cancelled cases.

Risk Mitigation

The WRS Workflow System has a Consent Management feature.  The web based EMR system also includes automatic appointment reminders and pre-op/post-up instructions sent via phone/email/text. The Order Tracking system tracks all orders issued from the WRS EMR electronically through the entire order life-cycle. We help relieve the burden of tracking orders that have not been obtained by the patient or have not been received by the office.

Because this is all performed electronically the results are integrated with the patient’s chart. No more attaching paper faxes to paper charts and placing them in a stack on your desk to review at the end of the day. Find results quickly, efficiently and view them online.

WRS Digital Pen for Patient Questionnaires and Consent Forms

When you are charting encounters that require additional or special documentation, WRS web based EMR has an engineered smooth workflow for the Neurosurgery office.  Headache Management Questionnaires and other types of documentation, such as Consent Forms can be filled out by the patient in the waiting room with the WRS digital pen. The data from these patient forms then flows seamlessly into your note without requiring a user to re-key data from the patient forms.  This saves time at your front desk. WRS web based EMR makes this workflow available to you in a variety of types of patient encounters. If you have your own Neurosurgery specific customized forms that you developed, we are able to take your own forms and have the data flow into the EMR with the WRS digital pen.
All your data can sit on one platform without the need to export or import, cut or paste data or documents. When you perform procedures such as  Fluoroscopy, we have incorporated the standard content to enable quick charting and billing of these in-office procedures.  

Medication Management and Alerts 

The Waiting Room Solutions Health Maintenance EMR module allows you to set up different alerts, whether it be monthly, weekly or daily, in order to mitigate the risks associated with drugs such as Epilepsy Medications which can have a large range of side effects. You can monitor your patients number of seizures or weight loss in regards to taking the medication. Our integrated patient portal allows for secure communication between you and your patients, 24 hours a day, 7 days a week.

Also, in the Waiting Room Solutions Medical Management System, you can find your patients complete drug history.  This system allows you to view a detailed list of previous medications prescribed to your patient.  If your patient does not report a certain drug they are using/have used, you can view the list of medications prescribed from participating pharmacy and select it to show up in 'current medications.'

Automated and Integrated Appointment Reminder System at No Extra Charge

The most valuable asset of a practice is the doctor’s time – especially in a field like Neurosurgery. Scheduling variability due to appointments not kept or due to over-booking can cause unnecessary quiet times as well as log-jams at the front-desk. Waiting Room Solutions understands how a Neurosurgery office works.
 
 Appointment reminders are an automatic process in the Waiting Room Solutions system. When an appointment is made, the patient is automatically sent an email and an automated phone call reminder, and an SMS Text Message. This is an integrated part of the WRS system – not a third party add-on with an interface. By automating and removing the appointment confirmation function from the front-desk your staff has more time to focus on other functions that require human interaction.

Check In/Check Out Process

 Our 4-step check-in to check-out process ensures the seamless movement of patients and data through the encounter. When there are special needs associated with the encounter the front desk is alerted before the patient enters the exam room. This ensures that you have labs such as the Electromyography Tests, MRI's and CAT Scans prior to entering the room. Specific types of appointments can all be customized.

When patients need to be recalled for period visits, the system does this recall function automatically. Recall emails, phone calls, and SMS Text Messages with an interactive voice module are automatically generated based on rules that you can setup in the Waiting Room Solutions system. Based upon diagnosis, medication, laboratory values or multiple demographic criteria you can recall or alert subsets of your patients automatically.

Your Documents are Available Online – anywhere, anytime.

Integrating documents into the electronic charting process is critical because paper forms and faxes are still a standard part of medical communication. Externally produced imaging reports such as Metastatic Brain Tumor Images and Personalized Consultation Letters can be easily scanned and imported into the chart. Based upon your setup preferences documents can be organized based on different categories.

Waiting Room Solution’s is unique in the web-based EMR industry in having a completely integrated and seamless fax queue. With this queue faxes are received electronically into the system and never make it to paper. Faxes can be matched to patients and orders created for that patient. Faxes can be assigned and tasked to a provider or other Neurolosurgery office worker to act upon. A central fax queue makes all faxes available to all users regardless of the location. This is critical for offices with multiple locations. 

Integrated Laboratory Connections

Waiting Room Solutions web based EMR can establish bidirectional electronic connections to your preferred reference laboratories like LabCorp, Quest or BioReference.

 Similarly we can establish an electronic connection to your local imaging facility to receive Echocardiograms, Ultrasound Imaging and other Imaging Results.  The Waiting Room Solutions Order Tracking system including automated alerts and messaging makes this process seamless. Your most valuable asset in your practice is your time, you shouldn’t be squandering your time chasing down lab tests or beginning patient encounters absent the information you need to treat the patient.



Billing and Revenue Cycle Management for Your Neurosurgery Practice


Proper and Complete Reimbursement for all the Services you provide.

When you chart your Neurology procedures like an Angiography or a Cerobrospinal fluid analysis, they are automatically queued for billing without the need for dual entry of data by your front desk, biller or billing service. No charges are lost in the “hand-off.” Furthermore, most neurology procedures in the WRS Web based EMR are charted with one-click default templates.

Eligibility Checking Process

Eligibility Checking Demo

 

Eligibility checking of your patients is seamless and automatic in the WRS Web based EMR. Based upon the scheduled appointment date all patients are automatically checked for up-to-date insurance and demographic data to ensure that you get paid. This is accomplished by electronic connections to the insurance companies with automatic messages sent starting 72 hours before the appointments. This takes the eligibility checking burden off of your already busy front desk. Your front-desk is alerted for ineligible patients before the encounter begins so that the correct financial arrangements can be sorted out prior to the visit. Ensuring an efficient eligibility checking process relieves your billing office from chasing patients for payment or repeated submission of claims to insurance companies that won’t get paid. 

 Integrated Credit Card Processing and Online Bill Payment

Patient payments that are made easier for the patient help ensure timely and correct payment. Credit card processing and online bill payment are integrated into the system without having to go to a separate portal or 3rd party software. This is unique to the Waiting Room Solutions system.
 
When payments are made to the office for the offer electronic transfer of funds associated with electronic payment entry, posting and adjustments.  All of the Waiting Room Solutions advanced Neurosurgery Billing and Revenue Cycle Management tools, workflow and procedures have been designed for a Neurosurgery billing office.  By using these tools the billing office can focus their skills and attention on billing and collections processes that can’t be automated and require human intervention such as claim appeals and monitoring the revenue cycle.


 


Marketing Your Practice with Your WRS Neurosurgery EMR


 Marketing Your Neurosurgical Services  

Your practice’s website markets your practice on the web, but also serves as an anchor for other marketing efforts of your Neurosurgery practice. Waiting Room Solutions has answers to enable you to get top listings in Google and other search engines. Your website is automatically created and maintained when you setup your practice within the Waiting Room Solutions system. Search engine submissions and optimization is also managed automatically so that you are found by your current patients or patients seeking Neurosurgery. You can market new procedures to current or potential patients. Waiting Room Solutions provides standard content that can then be modified to suit your practice situation. We also provide search engine optimization and practice marketing services to your practice to really rev up your marketing efforts. Managing the marketing of a Neurosurgery practice shouldn’t be an ad-hoc event. Sustained, continued effort and management leads to results. We make this easy for you but including all the tools you need to market your practice on one integrated platform. 

Customized Practice Website


Referral Management System

The excellent care you provide is the first step when marketing your Neurosurgery practice. A complete, customized and branded chart notes reflects that care. The Waiting Room Solutions referral management system and workflow enables you to send your customized chart note and/or a detailed customized letter to your referring provider with a single click. Encounter note elements are automatically pulled from your note to populate your letter. All faxing of notes, letters and documents happens from the system and they are designed to highlight your practice and the care you provide. We maintain a central database of your referring doctor’s fax numbers, phone numbers and addresses so there is no need to setup this feature before accessing its benefits.

Award Winning Advanced Patient Portal

Patient Portal Demo
The patient portal provided through your customized website and the patient messaging system help you market your practice to your patients.  Patients can enter their complaints and medical conditions through the patient portal and this saves the patient and your office staff time when they come for their encounter -- less time in the waiting room and consistent waiting times have been shown to lead to greater perceived satisfaction after a medical visit.  After the encounter, based upon your diagnosis focused and branded educational content can be printed or automatically emailed to your patients.  By making the patient education process automatic and integrated.

 

 

Simple, Affordable, Fully Customizable Subscription Packages


No Software to Purchase. No Maintenance Fees or Hidden Expenses 

 
Description
Silver
Gold
Platinum
Package Name
WRS
Advanced 
Practice 
Mgmt
WRS
Electronic
Health
Records
WRS
Platinum

 
24x7 Web-based access
Yes
Yes
Yes
 
feature
feature
 
feature
feature
 
feature
feature
 
feature
feature
feature
feature
feature
feature
feature
feature
feature
feature
feature
Online Patient Health Records
feature
feature
feature
feature
feature
feature
feature
 
feature
Online Insurance Eligibility
feature
 
feature
Integrated Clearinghouse (EDI) Transactions
feature
 
feature
Integrated Incoming & Outgoing Fax
 
 
feature
Automatic Patient Recall & Appointment Reminder
 
 
feature
 
Terms:
Nurse Practitioners and Physician Assistants are discounted at 50% of the Subscription Rate.
 
 
Waiting Room Solutions is a CCHIT certified and HIPAA compliant EMR  and  Medical Practice Management System
 
 

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